Frequently Asked Questions

Downloadable Products

  • How do I access my digital downloads?

    After your purchase, your files will be immediately available for download from your account page.

    1. Go to your account page.
    2. Choose the My Downloadable Products option from the menu on the left.
    3. To avoid problems that can occur with some browser configurations, we recommend that you right-click the file link on the downloads page of your account and choose “Save link as...” This will force your browser to download the file.

  • What do I do if my file doesn't download?

    The most common problem is that the browser is attempting to play the file instead of downloading it. Right-click the file link on the downloads page of your account and choose “Save link as...” Another option is to do an “Alt + click” (“Ctrl + click” for Mac users) on the file link.

  • Why are there many different download options for eBooks?

    There are a variety of devices and programs with varying capabilities. We do our best to provide the most common formats for a wide range of these devices depending on the content of the material, and typically offer the following format options for download:

    Highly graphical books:

    • Kindle Fixed Layout: A proprietary format used on Amazon Kindle devices and app.
    • Fixed Format ePub3: Standardized ePub3 format, fully supported by Apple’s iBooks platform, and partially supported by other readers.
    • PDF: Exactly-as-printed layout: best viewed in Acrobat Reader.

    Books that are predominately text:

    • ePub: Standard ePub3 books, widely supported.
    • Mobi: Mobipocket format, also supported by Amazon Kindle devices and app.
    • PDF: Exactly-as-printed layout: best viewed in Acrobat Reader.

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General Questions

  • I’m looking at a sample PDF and it has typos or missing letters—why is this?

    Typically, this is caused by certain web browsers not rendering the PDF fonts correctly. Letters are omitted or too close together making it appear words are misspelled or missing. These errors are not actually present in the book.

    If you download the file rather than preview it in the browser's window the issue will resolve. We also highly recommend using Adobe Acrobat Reader to view the PDFs. It is a free download you can find here: https://get.adobe.com/reader/

  • Can I get a homeschool catalog?

    Absolutely! You can download a digital copy or order a physical copy. Order Catalog.

  • I’m a blogger, do you have a review program?

    We do not have a typical review program in place at this time. However, we do run campaigns from time to time and you may submit your information through our Help Desk for consideration.

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Orders and Returns

  • What are rewards points? How do I redeem them?

    Anytime you are logged into MasterBooks.com and you place an order, we will give you reward points totaling 5% of your order (not including taxes and shipping). For example, if your product total comes to $100, you earn 500 points, or $5.00 towards your next order.

    If you refer a friend to MasterBooks.com using your unique link (once logged into your account page, click on “My Referrals” on the upper left hand menu.), you earn reward points totaling 10% of their first order and 2% of each order after that. For example, if you refer a friend and they place and order for $100, you earn 1,000 points, or $10 towards your next order and then continue to get reward points for each order they place after that.

    Once you are logged into your account, at checkout you will see how many points you have accumulated and have the option of using them towards that order. You can also log into your account at any time to view your rewards points. You can find all this information and screenshots of the process at MasterBooks.com/rewards

  • Do you offer additional discounts? Pastor, military, missionary?

    Our best pricing is available everyday on the website. We offer 26% off retail prices, and when you purchase 3 or more subject sets that discount bumps up to 30% off retail prices. We also offer free-shipping within the continental US on orders over $75.

    In addition, we also have a great rewards program! Anytime you are logged into MasterBooks.com and you place an order, we will give you reward points totaling 5% of your order (not including taxes and shipping). For example, if your product total comes to $100, you earn 500 points, or $5.00 towards your next order. There are also reward points for referring your friends! You can find all the details on our rewards program at this link: https://www.masterbooks.com/rewards

    Occasionally we do offer additional discount codes or coupons, to be notified of those you can follow us on Facebook or join our mailing list. To join the mailing list, go to MasterBooks.com and create an account or log in. Once logged in, click 'my account' then click 'newsletter subscriptions' from the menu on the left-hand side.

  • Do you ship internationally?

    Yes. Shipping costs will be calculated during the checkout process once you’ve entered your address. MasterBooks.com utilizes an algorithm to calculate the best available shipping rate for your individual order.

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Math Lessons for a Living Education

  • How does Math Lessons for a Living Education work?

    This is a skills-based series that uses a Charlotte Mason flavored approach to teaching elementary mathematics. Each skill level is the equivalent of one school year and everything you need for the course is in one book. There is a free online placement test that students are encouraged to take prior to starting the program. Once the appropriate skill level is determined, there is a lesson plan at the beginning of each book to guide you through the level. Students do approximately 1 lesson a day. Lessons include instruction, story, narration, review and practice. The teacher’s instruction is worked throughout the course with answers and manipulatives in the back of the book.

  • What grades are covered?

    This is an elementary math program for grades 1-6. Level 6 also serves as a transition into our Principles of Mathematics 1, which is our pre-algebra for Jr. High students.

  • Is this Common Core?

    No. Students who are coming from a Common Core based program are highly encouraged to take the free placement test. Math Lessons for a Living Education follows a more traditional scope and sequence and requires mastery of skills before moving to the next level.

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