FAQ

Orders and Returns

Anytime you are logged into MasterBooks.com and you place an order, we will give you reward points totaling 5% of your order (not including taxes and shipping). For example, if your product total comes to $100, you earn 500 points, or $5.00 towards your next order.

If you refer a friend to MasterBooks.com using your unique link (once logged into your account page, click on “My Reward Points” on the upper left hand menu, then choose the “My Referrals” tab.), you earn reward points totaling 10% of their first order and 2% of each order after that. For example, if you refer a friend and they place and order for $100, you earn 1,000 points, or $10 towards your next order and then continue to get reward points for each order they place after that.

Once you are logged into your account, at checkout you will see how many points you have accumulated and have the option of using them towards that order. You can also log into your account at any time to view your rewards points. You can find all this information and screenshots of the process at MasterBooks.com/rewards

Read more
on Oct 7, 2018

Our best pricing is available everyday on the website. We offer 26% off retail prices, and when you purchase 3 or more subject sets that discount bumps up to 30% off retail prices. We also offer free-shipping within the continental US on orders over $75.

In addition, we also have a great rewards program! Anytime you are logged into MasterBooks.com and you place an order, we will give you reward points totaling 5% of your order (not including taxes and shipping). For example, if your product total comes to $100, you earn 500 points, or $5.00 towards your next order. There are also reward points for referring your friends! You can find all the details on our rewards program at this link: https://www.masterbooks.com/rewards

Occasionally we do offer additional discount codes or coupons, to be notified of those you can follow us on Facebook or join our mailing list. To join the mailing list, go to MasterBooks.com and create an account or log in. Once logged in, click 'my account' then click 'newsletter subscriptions' from the menu on the left-hand side.

Read more
on Oct 8, 2018

Yes. Shipping costs will be calculated during the checkout process once you’ve entered your address. MasterBooks.com utilizes an algorithm to calculate the best available shipping rate for your individual order.

Read more
on Oct 8, 2018

Returns must be done within 30 days of purchase.

Most product in new condition may be returned for credit, refund, or replacement; however, returned product must be packaged securely to avoid damage in transit. Returned orders will be subject to a 15% restocking fee. Contact us prior to returning a product for a RA number: please include your order number in the RMA request to expedite this process.

Scratch & Dent items are sold as-is and are not returnable.
Digitally Fulfilled Products are non-refundable.

Send returns Attn: Returns Department to one of the addresses below.

If you checked out as a guest, please use the order lookup form at Orders and Returns to look up your order information.

Shipping Address:
New Leaf Publishing Group, Inc.
3142 Highway 103 N
Green Forest, AR 72638

Mailing Address:
New Leaf Publishing Group, Inc.
PO Box 726
Green Forest, AR 72638

Read more
on Oct 8, 2018