Q. I'm having problems with printing a digital product. What can I do?

A. Sometimes devices and printers do not play nicely together. Some of our more layout-intense books have a wide variety of fonts and graphics can cause issues when printing. If you are seeing black boxes covering up images or letters missing from words, this could be an indication that there is something going on with the printer's communication and capability to print correctly. Without getting too technical, the easiest fix for this problem is to print your document using the Print as Image setting. We also recommend printing using the Adobe Reader software for best results. To apply this setting you would need to click print and when the print dialog box appears like in the image below you would click on the advanced tab:

Once you have done that a second dialog box will open and you will check the box that says "print as image." (See image below.)

Then just click ok. And now when printing the document, it should print correctly.