READY FOR YOUR #MASTERBOOKSBOXDAY? | 30% OFF SITEWIDE ENDS 4/30*

Orders and Returns

What are rewards points? How do I redeem them?
Read about our Rewards Program here: https://www.masterbooks.com/rewards
What payment methods do you support?
We accept Paypal and Credit Cards (AMEX, Visa, MasterCard, Discover). We do not accept payments via debit cards that require a PIN. We can also accept payments via pre-paid cards from Visa or MasterCard, but we don't recommend using a disposable card...
How long will it take for me to receive my order?
We typically process and ship orders in 1-2 business days. During promotions and the summer months, please allow an extra 2-3 days for handling due to high order volumes. Shipping times depend on your location and the carrier it ships and can range...
Having problems completing your online order?
If you are experiencing problems getting your order to process online here is a step you can take to maybe solve the issue. Internet browsers store website data on your computer or device which are called cookies and cache. Sometimes that data can get...
What do I do if I never receive my order, or it was mis-delivered?
Contact us and we will find the lost package or re-ship your order.
Do you offer additional discounts? Pastor, military, missionary?
Our best pricing is available everyday on the website. We offer 20% off retail prices. We also offer free-shipping within the contiguous US on orders over $75. In addition, we also have a great rewards program! Anytime you are logged into MasterBooks...
Do you ship internationally?
Yes. Shipping costs will be calculated during the checkout process once you’ve entered your address. MasterBooks.com utilizes an algorithm to calculate the best available shipping rate for your individual order. Depending on the country you are...
What is your Return Policy?
Returns must be done within 30 days of you receiving your order. Please allow 2-3 weeks for processing your refund once the return has arrived. Products in new & unused condition may be returned for a refund; however, returned product must be packaged...
Please, mind that only logged in users can submit questions