Orders and Returns

RETURN POLICY

Returns must be done within 30 days of receipt of order. Please allow 2-3 weeks for processing your refund once the return has arrived.

Products in new & unused condition may be returned for a refund; however, returned product must be packaged securely to avoid damage in transit. Returned orders will be subject to a 15% restocking fee.

If your order was mis-delivered and you never received it, please contact us so we can track down your package with the carrier. If necessary, we will re-ship your order. Refunds will not be issued until we have located the original package, or determined it was lost by the carrier.

Scratch & Dent, Clearance, and Flash Sale items are sold as-is and are not returnable.

Digitally Fulfilled Products are non-refundable.

All of the Science Lab Kits are non-returnable

Send returns Attn: Returns Department to one of the addresses below.

Customers are responsible for return shipping costs.

If you checked out as a guest, please use the order lookup form below to look up your order information. Please include a note in your return package that references your order number.