Shipping Status Updates
We are currently packing orders placed on 9/5/20.
If you placed an order on or before 9/4/20, you should receive a shipping confirmation tonight. Shipping confirmations are sent with a subject line of Master Books & NLPG Shipping Confirmation so be sure to also check your spam folder if you do not see one in your inbox.
Please take the following information into account when placing your order:
- Due to COVID-19 and the significant influx of new homeschooling families, as well as our typical busy season volume, our current processing times are 10-14 business days.
- Due to the sales volume we are experiencing, we are unable to add or modify web orders once they have been submitted. Once an order is in the warehouse queue, it cannot be canceled.
- Availability of titles is subject to change. Items marked out-of-stock cannot be backordered. If you are buying a Basic-4 set, there may be back ordered items that will be sent to you as soon as they arrive in the warehouse. We make it a priority to ship backordered items.
- Shipping carriers are also seeing extraordinary volume due to the effects of COVID-19 with people ordering typical household items online instead of shopping in stores. Carriers are experiencing delays in their usual delivery times.
- If you are concerned about delivery times or product availability, please consider purchasing our eBook curriculum. Each eBook course has the same content as the physical course and can be downloaded directly to your device immediately upon ordering. You can then decide to use the course digitally or print as needed. You can find the eBook option on each product page as pictured below. Our eBook curriculum is already discounted 30% off retail so you will receive the same discount as if you bundled a physical book purchase!
We appreciate your understanding as all of us are navigating these unprecedented times. Thank you for being a valued customer of Master Books!